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IMPORTANT INFORMATION TO BE READ CAREFULLY BEFORE FILING CLAIMS
Before presenting a claim on account of loss or damages, the following important information respecting claims should be given careful considerations:
9. The terms under which property is accepted and transported by the carrier are stated on the bill of lading issued by the carrier, also in tariffs and classifications issued by the carrier and filed in compliance with Federal and State laws. Persons intending to file claims, should before doing so, examine the terms and conditions under which property was accepted and transported.
10. Carriers and their agents are bound by the provisions of law, and any deviation there from by the payment of claims before the facts and measure of legal liability are established will render them, as well as the claimant, liable to the fines and penalties by law.
11. In order that the carrier may have an opportunity to inspect goods and thereby properly verify claims any loss or damage discovered while goods are being packed, loaded, unloaded, or unpacked, should be immediately brought to the attention of agents or carrier who are performing service of bills or other documents pertaining to shipment, and signed for, by the carrier's agent performing this service immediately.
Loss or damage discovered after delivery should be reported to the carrier as soon as possible, immediately or within forty-eight hours after receipt of goods by the consignee. Consignee should leave article as near as possible in position placed by carrier, and should preserve for the carrier all portions of containers, packages or wrappers of shipments damaged bearing names, addresses, numbers, marks, labels, etc., and consignee should allow carrier reasonable time to inspect alleged loss or damage in original package, container, or wrapper, and as near as possible in position where article was placed by carrier.
800-421-4SAM
800-421-4726
